ACP Waterjet Privacy Policy

Privacy Statement Effective as of June 01, 2022.

ACP Waterjet Inc. is committed to protecting the privacy of your information. This Privacy Statement describes the information collection practices for our company.

If you have any questions about this Privacy Statement, please contact us at Quotes@acpwaterjet.com

1. Data Collection Covered

This privacy statement covers customer data collected from our websites www.acpwaterjet.com, www.acplaser.com, www.waterjetboston.com and www.cutprocessship.com  and events, email, phone and face-to-face interactions with ACP Waterjet Inc.

ACP Waterjet Inc. web sites may contain links to other Web sites. ACP is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

2. Personal Information Collected

Customer data collected varies depending on the source of collection and the intended use of the information. For example, website information requests require your name, email, phone number, Date Required, project details and How did you hear about us.

The Company uses the information collected from you to respond to your informational, technical, and sales requests and to communicate offers or information we believe you may find of interest. ACP Waterjet Inc. will never sell your personal information to any third parties.

As you navigate the Company's Web sites, ACP Waterjet Inc. may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on the Company's Web sites (such as the Web pages viewed and the links clicked).

3. Use of Information Collected By ACP Waterjet Inc.

The Company uses your information to answer your requests. For example, if you fill out a "Contact Us" Web form, the Company will use the information provided to contact you about your interest in ACP Waterjet Inc. Services.

The Company may also use your information for marketing purposes. For example, the Company may use information you provide to contact you to send you information regarding the Company and its partners, such as information about services, promotions or events.

ACP Waterjet Inc. uses Web Site Navigational Information to operate and improve the Company's Web sites. The Company may also use Web Site Navigational Information in combination with your information to provide you personalized information about the Company.

4. Web Site Navigational Information

ACP Waterjet Inc. websites uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company's Web sites ("Web Site Navigational Information". This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.

Cookies 

ACP Waterjet Inc. uses cookies to make interactions with the Company's Web sites easy and meaningful. When you visit one of the Company's Web sites, send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to our company websites, either by responding to a promotional offer or filling out a Web form, you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to on our websites, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into our Support area, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online downloads and requests. Session cookies are required to use the website support areas.

ACP Waterjet Inc.  uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company's Web sites. When you visit our websites, a unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies.

ACP Waterjet Inc.  may use information from session and persistent cookies in combination with your provided information to provide you with information about the Company.

Web Beacons

ACP Waterjet Inc.  uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Company's Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, ACP Waterjet Inc.  may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's Web sites. ACP Waterjet Inc.  uses Web beacons to operate and improve the Company's Web sites and email communications.

IP Addresses

When you visit one of our Web sites, the Company collects your Internet Protocol ("IP") addresses to track and aggregate non-personally identifiable information. For example, ACP Waterjet Inc.  websites use IP addresses to monitor the regions from which Customers and Visitors navigate the Company's Web sites.

Third Party Cookies

From time-to-time, ACP Waterjet Inc.  engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company's Web sites. ACP Waterjet Inc. may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.

5. Public Forums, Refer a Friend, and Customer Testimonials

ACP Waterjet Inc.  may provide bulletin boards, communities, forums, blogs, or live chat on the Company's Web sites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. ACP Waterjet Inc.  is not responsible for the personally identifiable information you choose to submit in these forums.

ACP Waterjet Inc.  posts a list of Customers and testimonials on the Company's Web sites that contain information such as Customer names and titles. ACP Waterjet Inc.  obtains the consent of each Customer prior to posting any information on such a list or posting testimonials. 

6. Sharing of Information Collected

ACP Waterjet Inc.  may share your information with the Company's agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. ACP Waterjet Inc. may also share your information with the Company's agents to ensure the quality of information provided. ACP Waterjet Inc.  does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.

ACP Waterjet Inc.  reserves the right to disclose personally identifiable information of the Company's Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process.

7. Communications Preferences

ACP Waterjet Inc.  offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the " unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, you may send a request specifying your communications preferences toQuotes@acpwaterjet.com.

8. Data Subject Rights

All individuals have a right to know what personal information ACP Waterjet Inc. has collected about them. To submit a formal request for that information, please call (781) 344-4191 or email to Quotes@acpwaterjet.com

9. Security

ACP Waterjet Inc.  website-based customer support uses password protected security measures to protect your information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of your account information. To access the support area your username and password are required. ACP Waterjet Inc.  also implements an advanced security method based on dynamic data and encoded session identifications.

10. Changes to this Privacy Statement

ACP Waterjet Inc.  reserves the right to change this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

11. Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company's Web sites should be emailed to Quotes@acpwaterjet.com.

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